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Lotte Group's mobile coupon service Giftiel, operated by Spoon, confirmed on October 22 that an external unauthorized access (hack) leaked personal data of 18,359 customers, according to Chosun Ilbo and Yonhap. The leaked information includes names, phone numbers, and bank account numbers entered for refund requests, raising concerns about secondary financial fraud, Dong-a Ilbo reports. The company stated no financial damage from unauthorized coupon use has been confirmed so far, and the service was temporarily suspended after detecting the anomaly at 7:16 PM on the 22nd. Korean media outlets are highlighting the severity of the breach, with Maeil Business reporting that Giftiel issues vouchers for Lotte-affiliated brands like Lotteria and Angel-in-us, and Dong-a Ilbo noting the account number leak heightens fears of financial scams.